Privacy Policy

Welcome to digitalMHD (https://digitalmhd.info/). We respect your privacy and are committed to protecting the personal information you share with us when you visit our website, contact our team, request a quotation, or enquire about our digital marketing services.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

By using our website or submitting your information through our contact forms or advertising lead forms, you acknowledge that you have read this Privacy Policy.

1. About digitalMHD

digitalMHD provides digital marketing and online business growth services, including:

Search Engine Optimization (SEO) and Local SEO
Social Media Marketing and Management
Google Ads and Pay-Per-Click (PPC) Advertising
Meta Ads Management (Facebook and Instagram Ads)
Website Design and Development
Content Writing and Content Marketing
Graphic Design and Creative Services
Lead Generation Campaigns
Email Marketing
Online Reputation Management

This Privacy Policy applies to information collected through our website, enquiry forms, marketing campaigns, and other communication channels operated by digitalMHD.

2. Information We Collect

We may collect the following categories of information when you interact with us.

A. Personal Information

When you complete a contact form, request a quotation, or submit a lead form through Facebook, Instagram, Google, or another platform, we may collect:

Full name
Phone number
Email address
Business or company name
Business website URL
Preferred digital marketing services
Approximate marketing budget, if provided
Details about your business requirements and marketing goals

You may choose not to provide certain information; however, we may be unable to respond to your enquiry or provide the requested service without it.

B. Technical and Usage Information

When you visit our website, certain technical information may be collected automatically, depending on the tools and settings we use. This may include:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the website
Referring website or source
Approximate geographic location derived from technical information
Website interaction and traffic data

C. Information from Advertising Platforms

If you interact with our advertisements or submit an instant lead form on Facebook, Instagram, Google, or another advertising platform, we may receive the information you choose to submit, subject to the platform’s settings and privacy practices.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

Responding to enquiries and requests for quotations.
Contacting you about our digital marketing services.
Understanding your business goals and recommending suitable solutions.
Preparing proposals, estimates, and service plans.
Scheduling consultations and follow-up communications.
Managing client relationships and delivering contracted services.
Improving our website, services, and customer experience.
Measuring advertising performance and understanding campaign effectiveness.
Maintaining website security and preventing spam, fraud, or misuse.
Meeting applicable legal, regulatory, and recordkeeping obligations.

We will use your information for purposes consistent with this Policy and applicable law.

4. Contact and Marketing Communications

If you submit your contact details, we may contact you by phone, email, WhatsApp, or other communication channels you provide to respond to your enquiry or discuss the services you requested.

We may send promotional messages, service updates, or marketing communications where permitted by applicable law and, where required, with your consent.

You can opt out of promotional communications at any time by replying with an unsubscribe request or contacting us directly.

Opting out of promotional messages will not prevent us from sending essential communications related to an ongoing service or an existing business transaction, where permitted by law.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to improve website functionality and understand visitor behaviour.

These technologies may help us:

Remember website preferences.
Understand how visitors use our website.
Measure advertising conversions and campaign performance.
Improve website content and user experience.
Support relevant advertising and remarketing, where enabled.

The technologies used will depend on the tools installed on our website and their configuration.

You can manage cookies through your browser settings and, where available, our website’s cookie preferences. Disabling certain cookies may affect some website functionality.

6. Third-Party Services and Advertising Platforms

We may use third-party service providers to operate and improve our website and deliver our services. Depending on our actual configuration, these may include:

Google Analytics for website traffic analysis.
Google Ads for advertising and conversion measurement.
Meta Ads and Meta Pixel for advertising and campaign measurement.
WordPress and website hosting providers.
Website form, email, CRM, and communication service providers.
Security, spam-prevention, and website performance tools.

These providers may process relevant information on our behalf or under their own privacy policies, depending on the service and the relationship involved.

We do not control the independent privacy practices of third-party platforms. We encourage you to review their respective privacy policies.

7. How We Share Your Information

We do not sell your personal information to third parties for money.

We may share information in limited circumstances, including:

Service providers: With trusted providers that help us operate our website, manage enquiries, communicate with customers, or deliver services.
Advertising and analytics providers: Where necessary for campaign measurement, attribution, analytics, or advertising functionality.
Professional advisers: Where reasonably necessary for legal, accounting, or compliance purposes.
Legal authorities: When required by applicable law, a valid legal process, or a lawful request.
Business transfers: If a merger, restructuring, acquisition, or transfer of business assets occurs, subject to applicable legal requirements.

We aim to limit information shared with third parties to what is reasonably necessary for the relevant purpose.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Policy, including responding to enquiries, managing customer relationships, providing services, resolving disputes, maintaining appropriate records, and meeting legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, we will take reasonable steps to delete it or otherwise dispose of it securely, subject to applicable legal obligations and legitimate recordkeeping needs.

9. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, and misuse.

However, no website, electronic communication method, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted over the internet.

If you believe your information has been compromised or have a privacy-related concern, please contact us using the details provided below.

10. Your Privacy Rights and Choices

Depending on applicable law, you may have the right to:

Request information about personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal and other applicable exceptions.
Withdraw consent where processing is based on consent.
Opt out of promotional communications.
Raise a complaint or request assistance concerning the handling of your personal information.

To exercise an applicable right, contact us using the contact details below. We may need to verify your identity before processing certain requests.

We will review and respond to requests in accordance with applicable law.

11. Privacy for Visitors in India

digitalMHD aims to handle personal information responsibly and in accordance with applicable Indian privacy and data protection laws, including the Digital Personal Data Protection Act, 2023, to the extent applicable and in force.

Where consent is required, we will seek consent in the manner required by applicable law. You may contact us to ask questions about the information we collect or to exercise rights available to you under applicable law.

12. Children’s Privacy

Our website and services are intended primarily for businesses, professionals, and individuals seeking digital marketing services. We do not knowingly collect personal information from children in circumstances where doing so would violate applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or external resources.

We are not responsible for the privacy policies, content, security, or practices of websites that we do not operate. Your use of third-party websites is subject to their own terms and privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, advertising tools, data-handling practices, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy, want to request access to or deletion of your personal information, or wish to raise a privacy concern, please contact us.

Business Name: digitalMHD

Website: https://digitalmhd.info/

Phone: +91 7503820441

Email: Please contact us using the email address published on our website’s Contact Us page.

We will review your request and respond within a reasonable period, subject to applicable legal requirements.

Thank you for trusting digitalMHD with your business enquiries. We value your privacy and are committed to handling your information responsibly.